Available 24/7 to Respond Within 45 Minutes

Frequently Asked Questions (FAQ)

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Customers Served

Ercolano Cleaning & Restoration Answers Our Most Frequently Asked Questions

Do you offer 24/7 emergency services?

Yes, we do! We are on standby 24/7 for any related emergency calls.

How fast can you get to my property?

On average, we can be out to your property within 45 minutes.

What restoration services do you provide?

Ercolano Cleaning & Restoration is a full-service restoration contractor, meaning we handle every aspect of the restoration process. Some of our most popular services are:

  • Water damage restoration
  • Water extraction
  • Flood damage cleanup
  • Burst pipe repair
  • Sewage cleanup
  • Fire damage restoration
  • Fire & smoke cleanup
  • Mold removal
  • Mold remediation
  • Commercial restoration
  • Storm damage restoration
Do you work with my insurance?

Of course, we do!

Ercolano Cleaning & Restoration works hand in hand with your insurance, providing them with all of the necessary readings, pictures, data, and more.

This allows us to get you maximum coverage for your insurance policy, while also reducing the burden on you to deal with your insurance company.

We work with any and all insurance carriers

How long have you been in business?

Ercolano Cleaning & Restoration has been in business for 40+ years!

Do you work with residential properties?

Yes, we work with all and any residential properties.

Do you work with commercial properties?

Yes!

Ercolano Cleaning & Restoration can handle any type of restoration needs a commercial property is facing.

We have the staff, equipment, and know-how to help get your property back to normal condition.

Still have questions?

Customer Reviews

Ercolano Cleaning & Restoration has been the most trusted restoration company serving Connecticut and Western Massachusetts since 1979. See what homeowners and business owners have to say about us.

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"Professionalism, expertise, cleanliness, caring, and character are just some of the words I use when describing Ercolano's cleaning and restoration. They send the best workers and perform efficiently. I highly recommend them."
Ken C.
"Great company to work with I highly recommend them.  They were professional  and compassionate to our family’s situation during difficult times. Ercolano will always have my full endorsement. Thank you guys for all that you do!"
Stefano S.
"We suspected that we had a mold issue in our home so we called Ercolano. I knew that they were very knowledgeable from the first phone call I made. They came out promptly to assess the situation with state of the art equipment. They were easy to schedule and pay for their services. They were very accommodating by coming out a second time just to assess the job that was completed and to put me at ease and confirm the mold situation had been remediated. They were professional and I highly recommend working with them should you require this type of assistance."
Angela S.
"My experience working Ercolano has been seamless, I had a water line break causing severe damage to my kitchen and basement as soon I reach out to them, they arrived, cleaned, and packed everything away then started with rebuild of my kitchen and basement, I can’t thank them enough for getting me through this. Someone is always available for all my questions, I worked with Lindsey since this was an insurance claim, she was with me every step of the way to get this all processed. If you need your cleaning and restoration done properly and stress free this is the company to go with you will not regret it,  they are amazing. TEN STARS"
Patrina S.